Player Protection Policy

Gaming Should Be Fun —
Not a Problem

At 88cc7, we genuinely care about the well-being of every Filipino player on our platform. Responsible gaming is not just a legal requirement for us — it is a core value we live by every single day. We've built practical tools, clear policies, and real support systems to help you stay in control of your play.

21+
Strictly 21 and above only.
Online casino-style gaming in the Philippines is regulated for players aged 21 years and older. We verify age during registration and take this rule very seriously.

Safe. Responsible. PAGCOR-Compliant.

Six Pillars of Responsible Gaming
at 88cc7

Responsible gaming at 88cc7 is built on six concrete commitments — each one designed to protect Filipino players and ensure that gaming on our platform stays fun, fair, and firmly in your control.

Strict Age Verification

Every new 88cc7 player must verify they are 21 years of age or older before their account is activated. We use document-based KYC checks — including PhilSys ID, passport, and UMID — to confirm age at registration. No exceptions, no shortcuts.

Player-Set Deposit Limits

You decide how much you can deposit — daily, weekly, or monthly. Once a limit is set in your 88cc7 account settings, it takes effect immediately. Increasing a limit requires a mandatory cooling-off period so the decision is never made impulsively.

Session Time Controls

Set session duration limits directly from your account dashboard. When your session timer runs out, 88cc7 will prompt you to take a break. You can also activate reality-check pop-ups at set intervals during gameplay — a gentle reminder of how long you've been playing.

Self-Exclusion Programme

If you feel you need a longer break or believe gaming has become a problem, 88cc7's self-exclusion tool lets you suspend your account for 30 days, 6 months, 1 year, or permanently. During exclusion, all marketing communications are immediately stopped and account access is fully blocked.

Responsible Gaming Monitoring

Our platform systems continuously monitor player behaviour for patterns associated with problem gambling — such as rapid bet escalation, extended unbroken sessions, or chasing losses. When flagged, our support team proactively reaches out to check in with the player.

24/7 Player Support

Our Filipino support team is available around the clock via live chat. If you have concerns about your gaming habits — or if someone you care about is showing signs of problem gambling — reach out anytime. We're here to listen and to point you toward the right resources.

Control Features Inside Your 88cc7 Account

We've made responsible gaming tools easy to find and simple to use. Every registered 88cc7 player has access to the following controls directly from their account settings — no need to contact support unless you want to.

Important: All deposit limit reductions and self-exclusion activations take effect immediately. Requests to increase limits or end exclusions early are subject to a mandatory waiting period to protect you from impulsive decisions.
PAGCOR Compliance: 88cc7 operates under PAGCOR-compliant standards, which require licensed platforms to provide players with accessible responsible gaming tools. Our self-exclusion programme is aligned with PAGCOR's responsible gaming framework for the Philippines.
Deposit Limits

Set a maximum deposit amount for any daily, weekly, or monthly period. Your limit is enforced in real time — if you reach it, further deposits are blocked until the period resets. Reducing your limit is instant; increasing it requires a 72-hour cooling-off period.

Available in Account Settings
Loss Limits

Define the maximum amount you are comfortable losing over a set period. When your loss limit is reached, 88cc7 will automatically prevent further betting until your limit period renews. This is one of the most effective tools for maintaining a healthy gaming budget.

Available in Account Settings
Session Time Limits

Set a maximum session duration before you start playing. At the end of your session, you'll receive a notification and the option to log out. Reality-check reminders can be set at intervals as short as 15 minutes during active gameplay.

Available in Account Settings
Cooling-Off Period

Take a short break from 88cc7 without fully excluding yourself. Cooling-off periods are available in durations of 24 hours, 3 days, 7 days, or 30 days. During a cooling-off period, your account is temporarily suspended and all promotional messages are paused.

Available in Account Settings
Self-Exclusion

The strongest protection tool available. Choose to self-exclude for 30 days, 6 months, 1 year, or permanently. Once activated, your account is locked, all bonuses are forfeited, and marketing is stopped. Permanent self-exclusion cannot be reversed. Contact our support team to activate self-exclusion if you need assistance.

Contact Support to Activate
Marketing Opt-Out

Unsubscribe from all 88cc7 promotional emails, SMS messages, and in-platform bonus notifications at any time through your account preferences or by contacting our support team. Opting out of marketing does not affect your ability to play — it simply means fewer temptations landing in your inbox.

Available in Account Settings

Warning Signs of
Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they've been playing. Recognising the early warning signs in yourself — or in someone close to you — is the first and most important step. If any of the following sound familiar, it may be time to use our tools or speak to a professional.

You are not alone. Problem gambling is a recognised health condition. Reaching out for support is a sign of strength, not weakness. Our 24/7 live chat team is always ready to help connect you with resources.
1
Chasing Losses

Betting more than you planned in order to win back money you've already lost. This is one of the clearest indicators that gambling has moved beyond entertainment.

2
Gambling with Money You Can't Afford to Lose

Using funds meant for rent, groceries, utility bills, or your family's daily needs to fund your gaming sessions.

3
Hiding Your Gaming Activity

Lying to family members or close friends about how much time and money you spend on gaming, or feeling the need to keep it secret.

4
Unable to Stop or Cut Back

Making repeated attempts to reduce or stop your gambling and finding it difficult or impossible to follow through, even when you genuinely want to.

5
Gambling to Escape Stress or Problems

Turning to gaming as a primary way to cope with anxiety, depression, loneliness, boredom, or difficulties in your personal or professional life.

6
Neglecting Responsibilities

Consistently missing work, school, or family obligations because of time spent gaming, or experiencing conflicts in relationships as a direct result of your gambling behaviour.

Quick Self-Check: Is Your Gaming Still Fun?

Ask yourself the following questions honestly. If you answer "yes" to two or more, we encourage you to use our responsible gaming tools or speak with a support specialist at 88cc7.

1

Have you spent more money on gaming than you originally planned in the past month?

2

Have you borrowed money, sold belongings, or used savings to fund your gaming sessions?

3

Do you find yourself thinking about gambling when you're doing other things — at work, with family, or trying to sleep?

4

Have you tried to cut back on your gambling but found it difficult to stick to your own limits?

5

Has anyone close to you — a partner, parent, sibling, or friend — expressed concern about your gambling habits?

6

Do you feel restless, irritable, or anxious when you're not able to access your gaming account?

7

Have you continued to gamble even after it has caused stress, relationship problems, or financial difficulties?

8

Do you gamble as a primary way to escape negative feelings, relieve stress, or avoid dealing with personal problems?

Answered yes to two or more? Please reach out to our support team via live chat, or use the self-exclusion tool in your account settings. You can also contact the appropriate professional support organisations listed in the next section.

How to Self-Exclude
on 88cc7

Activating self-exclusion is straightforward and takes less than two minutes. Once requested, exclusion is applied to your account immediately. Here's exactly how to do it:

1
Log In to Your 88cc7 Account

Access your account from any device. Self-exclusion can be initiated at any time — you do not need to be in the middle of a session.

2
Go to Account Settings → Responsible Gaming

Navigate to the Responsible Gaming section within your account settings. All protection tools are consolidated in this single menu.

3
Select Self-Exclusion and Choose Your Duration

Choose from 30 days, 6 months, 1 year, or permanent exclusion. Read the terms carefully, especially for the permanent option.

4
Confirm Your Request

You'll receive a confirmation via email and in-platform notification. Your account is locked immediately. All active bonuses are forfeited and marketing stops instantly.

5
Need Help? Contact Our Support Team

If you are having trouble activating self-exclusion on your own, our 24/7 live chat support team can process the request on your behalf — immediately, no questions asked.

Permanent Self-Exclusion is irreversible. Once you choose permanent exclusion, your 88cc7 account will be closed and cannot be reopened under any circumstances. Please consider this carefully before selecting the permanent option.
What Happens During Self-Exclusion
  • Your account is immediately locked and you cannot log in
  • All promotional emails, SMS alerts, and in-platform notifications stop
  • Any pending withdrawals are processed normally to your verified GCash or bank account
  • Active bonuses and bonus balances are forfeited as per Terms & Conditions
  • Your personal data is retained in accordance with our Privacy Policy and AMLA obligations
  • At the end of timed exclusions, you must actively request reactivation — your account does not reopen automatically
30d
Minimum exclusion period
24/7
Support team availability
21+
Age requirement strictly enforced

Professional Help & Support Resources

88cc7 encourages any player — or concerned family member — who feels that gambling has become a problem to seek professional support. The following organisations provide free, confidential assistance in the Philippines.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed gaming operators in the Philippines. PAGCOR maintains a national self-exclusion list and provides policy frameworks that 88cc7 adheres to. Players may contact PAGCOR directly to register on the national exclusion list.

Contact PAGCOR through their official government channels for responsible gaming assistance.

National Center for Mental Health

The NCMH in Mandaluyong City provides professional mental health services including counselling for behavioural addictions such as problem gambling. Filipino players in Metro Manila, Cebu, Davao, and other major cities can access referrals through their local government health offices or directly through NCMH.

NCMH Crisis Hotline: 1553 — available for mental health emergencies.

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other so they may solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Manila, Quezon City, Makati, Cebu, and Davao.

Search for local GA Philippines meetings through their official community channels.
Remember: Seeking help is a courageous step, not a weakness. 88cc7 fully supports any player who decides they need assistance — and we will cooperate with all official PAGCOR-mandated responsible gaming processes without question.

Game Smarter at 88cc7.
Fun First, Always.

88cc7 is built for Filipino players who want great games and a platform that genuinely looks out for them. Use our responsible gaming tools, set your limits, and enjoy the experience — knowing you're always in control.

Players must be 21 years or older. Gambling can be addictive — please play responsibly.